The cancelling feature lets members cancel a previously submitted interaction.
Use cancelling when you want to make a submission reversible. Once you turn it on, members can cancel their registrations. You can even designate teams and different time periods in which they can cancel.
Once you enable the feature and choose your settings, your content is good to go.
To add cancellation rules, click the blue plus. There are two parts to every rule—team designations and cancellation times.
If you want to target a specific team:
- Untoggle for all teams.
- Click the blue plus.
- Choose your channel and team.
You can add as many teams to a rule as you want.
To choose when those teams can't cancel any longer:
- Untoggle can cancel at anytime.
- Choose your time increment.
- Select the number of units (hours, days) before the start time.
So if you set it to 2 days, the cancellations will be inactive 2 days prior to the event you made for the teams you targeted.
The Cancelling feature can be used with almost all interactive content—any time there's a submission, a member can cancel it.