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Why update the Mobile App?
Keeping your Activate Mobile App updated is key to ensuring you remain connected to your workplace.
Desktop browser
If you log into VTS Activate on a desktop browser you are always using the most up to date version so there is no need to update anything.
Mobile App
For the mobile app version, most devices will automatically update when a new version is released.
Some devices, due to security or other settings might not automatically update, the quickest way, in this case, to get the most current version is to delete your existing Activate app and download the latest version from the Apple App store or Google Play Store. The version you download will be the most up to date version.
What version is my app?
To find what version you are currently using go to the Profile tab and scroll to the bottom. The version is displayed under the Logout button:
From Your Mobile Device (iOS + Android)
- Delete: To begin, remove the copy of the VTS Activate app installed on your mobile device.
- Install: Head over to your local the Apple App Store or Google Play Store to obtain a fresh copy of the Activate app.
- Login: Once installed, sign in to the app, and voila you are on the latest version! 🎉
If you have any questions or need additional help, contact VTS Activate Support at support@activate.vts.com and we will be happy to advise.
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