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What are Teams?

Teams are groups of users who have the same permissions and requirements. Teams allow you to manage the different needs of the people using your workplace, and target information accordingly.

Permissions and requirements

Teams can be configured with varying levels of permissions and requirements to meet their unique needs. Administrators generally have the required permissions to create and edit content in their Channels while Team Members generally are consumers of the content.

Team membership

A person may belong to more than one Team. For example a regular Workplace Team Member may also be a member of a Health & Safety Team so that information about first aid or fire alarm testing can be targeted to them.

Default Teams

There are four default teams created in Activate:

[Activate] Admin: The Admin role is used by VTS staff to help you manage your workplace Channel and Teams.
Workplace Admin: The Workplace Admin has full control over the Teams, content creation and managing user interactions within a Channel. This role is typically handled by the property management team of a building or company.
Retail Manager: Buildings that feature retail shops and restaurants can invite them to join their workplace. Activate offers them the ability to inform team members timely about discounts and promotions available nearby, and the Activate app can even facilitate payments.
Workplace Member: Also known as End User, these are the people who work or visit the building or company. They may need information about the building, companies, retailers and amenities in it, and may participate in booking resources and amenities or sign up for retailer promotions.

Additional teams

Additional teams can be created to manage additional needs of the workplace, such as Maintenance, Parking, Security, Fire Wardens, Health & Safety and more. Contact VTS for help creating them.

If you have any questions or need more help, contact VTS Activate Support at support@activate.vts.com and we’ll be happy to advise.