The portfolio analytics dashboard is great for comparing metrics across multiple properties or locations. This guide breaks down the dashboard chart by chart.
| Note: All data, insights, and reports populate based on the time zone where the property is located. |
The portfolio analytics dashboard
The Portfolio Analytics dashboard is designed to compare the activity between two or more properties in a portfolio based on the following factors:
- Number of Members adopting and using VTS Activate on a daily and monthly basis
- The top Channels based on activity, content creation, and engagement.
- The top Content items that generate the most engagement from members.
- The top Companies that have the most engaged members.
To run the report you need, select the Parent Channel and select the blue update button in the top right.
You can leave the Channel Name field empty to include all child properties, or explicitly select two or more properties to compare.
| These metrics are focused on Members rather than Users in Activate to avoid confusing Admin activity for user engagement. |
The Portfolio report
Get a quick overview of your major metrics at the top of the dashboard.
Monthly Active Members shows the total number of Members who have used the app in the last 28 days. Adoption Rate shows the number of Members who have signed up and joined Activate, divided by the Maximum Headcount. Headcount is set in the Info tab of the Channel Settings area, shown below.
Active Members is the number of members active during the selected date range using the filtering at the top of the report.
Subscribed Members is the number of members who have created an account and logged in over the last 24 months. Expired Members totals Workplace Members that've been removed from activity beyond that 2-year period.
Activity by Region is an interactive visual that shows the percentage of where the activity is occurring based on the Active Member Count during the set Aggregate Date. Moving the mouse over the chart updates the visual.
Activity maps
Activity by Property shows a color-coded map of the different properties. The hotter colors (orange, red) show properties with higher activity levels than the green colors.
Activity by Property references the Active Member Count to respect the Aggregate Date Filter.
This map can be global or continental, depending on the location of the properties:
Adoption Rates
Adoption Rates by Property outlines all of the Channels you have admin access to with the Total Head Count, Subscribed Members, and Adoption Rate of each, respecting your set Aggregate Date.
Top channels
Top Channels by Activity and Top Companies by Activity show which channels have the most engaged members, and which company they are coming from, on an average daily and monthly basis.
Top Channels by Content Creation shows the number of content items created in each channel. Top Channels by Engagement breaks down the activity in each channel based on impressions (scrolls past), views (clicks to read), and interactions (submits an interaction).
This lets you compare content creation to content engagement. If a channel has a high number of content being created but comparatively lower engagement levels, then the content is not resonating with members.
Content engagement
Top Content by Engagement breaks down the activity shown in the previous visualization and lists the names of the content items by channel, and the number of impressions, views, and interactions.
Top Companies by Engagement shows where members are coming from. Making sure members have their company selected in their Profile makes this visualization much more useful, since it tells you which tenants are most engaged.
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