In this article

• What are Webhooks?

• How can I use a Webhook?

• What triggers a Webhook?

  • Interaction Events

  • Platform Events

• How do I set up a Webhook?

What are Webhooks?

A Webhook is an event that triggers communication between two platforms.

How can I use a Webhook?

Webhooks can be used to initiate an action on another platform when something happens in VTS Activate.

• Webhooks can be sent to middleware platforms such as Tray.io and Zapier that connect with a wide range of other platforms. 
  
  
• Webhooks can be used to trigger an API call to get more information from VTS Activate about the event.
  
  

What triggers a Webhook?

There are two main types of events that can trigger a Webhook.

Interaction Events

When a user submits an interaction on a content item, in addition to sending messages to users or teams in Activate, you can now trigger a Webhook. You can define what type of event notification to send, and which platform to send it to.

Platform Events

Webhooks can be sent for platform events as well:

How do I set up a Webhook?

Contact the Help Desk for help with creating and configuring Webhooks. 

If you have any questions or need additional help, contact VTS Activate Support at support@activate.vts.com and we will be happy to advise.