The Member View is how everyone experiences VTS Activate. As a member of one or more channels, you can view content, interact with events, promotions, surveys, and much more or access the many integration partners.
The Admin View is the command center for the platform. If you are a member of an administrative team, you can switch to the Admin View to create content, review and manage interactions, and invite new team members to the channel.
💡 Note: Only users who are members of the Workplace Admin teams have access to the Admin View. If you need access, contact your Customer Success representative or Support.
The Admin View on a Desktop Browser
- Channel Selector: The Channel Selector shows the active channel in the top right corner of the browser window:
- Open the Channel Selector: Select the down arrow, or the name of the active channel to reveal the Channel Selector. From there you will see all the channels where you are a member.
- Select an Active Channel: The Switch To Admin View appears at the bottom of the Channel Selector menu if you are a member of an Admin team for that channel.
- Switch to Admin: Select Switch to Admin View to go to the Admin Dashboard for that channel:
Mobile Admin View
The mobile app offers limited access to the Admin View.
Content creation and most other administrative tasks are best done on the desktop browser.
However, you can switch to the Mobile Admin View on the in order to view and manage the status of interactions.
- Go to the Profile tab from the bottom right of the mobile app.
- Select Manage your workplaces. This will open the channel selector menu showing the channels you are a member of.
- Find the channel you would like to switch to by scrolling through the list or using the built-in search. Channels where you are a member of an Admin team and that have mobile admin access permissions turned on will have an Admin button next to the name of the channel.
- Select the Admin button to access the Mobile Admin View for that channel.
See also: The Mobile Admin View
If you have any questions or need additional help, contact VTS Activate Support at firstname.lastname@example.org and we will be happy to advise.