Posts are the most flexible content you can make in Activate. They can be just about anything that has a start and an end date—events, announcements, requests, and a lot more. You can also make them interactive, so members can submit requests, RSVP to events, or make purchases.
In this guide, we'll explore what a Post can be and how to get some basic Posts made for your Channel.
Posts are your go-to when it comes to getting content to your members. You can configure any kind of message you can imagine, choose your audience, then schedule the content to appear exactly when you need it. While Notices are quick and urgent and Pages are long-standing and static, Posts let you get temporary, time-sensitive information across exactly how you like.
You can use them for service requests, surveys, announcements, events, information, education, promotions, celebrations, and just about anything else you can think of. Check out the templates in the content builder if you ever need ideas.
Making the card
Whenever you want to make a new Post, click the + New Content button, then choose Post.
The first step—the Info step—is to enter some basic information and create the card that'll show up for your members to interact with. There are three styles you can choose—hero, horizontal, and standard.
Enter your title and description and choose an image—you can use anything already in your library or upload a new photo. You can use the Post's end date for a subtitle, or write a custom one of your own. Once everything looks how you like, choose a category to help you gather analytics on your content.
Editing your Post
Whether you use one of VTS' templates or build your own Post from scratch, the most important step is using Activate's content builder to make every Post your own. Everything you need is in the Editor stage.
Drag or double-click the content blocks on the left to add elements to your post, then edit or move them around to build your Post. You can use the block outline on the right to keep track of everything at a glance.
If you want to engage your members, use Activate's interactive features to add things like reservable items, payments, or calendar elements. You can find the interactive toggle above the content blocks.
|💡 Use a template to get the hang of things, or visit our guides that cover every last feature in the content builder.|
Once you've made your Post, you'll choose when you want it to appear and who should see it in the Targeting step. Use the calendar and time features to set up when you want the Post to publish on your channel.
|💡 In Activate, you can configure the event time to be different than the publication time—sometimes the event you're describing runs for a certain period, but you might want the message to be visible ahead of time to spread awareness, for example. These are the Goes live date and the start date.|
Use the Goes live at button to pick when you want to publish the Post to your channel.
Use the calendar below to choose your start and end times for the Post—the end time you pick will automatically unpublish the Post. If you made an interactive post, you can set an interactive end date to close out the feature but keep the Post live.
Next, select who you want to see the Post. By default, the Post will go to your whole channel, but you can unselect this option and send the content to a specific team, tenant, or even another channel, if you're an admin of several. You can check how many people will see the message at the top to make sure your content is going to the right audience.
Publish your Post
To send messages to your members, configure your notifications before you publish. Click the + icon to add a new notification.
The default time and date will be the start date you chose, but you can add and configure as many notifications as you like. Use the same text for repeat notifications, or make a series with different messages. See our guide to Notifications for more information.
Once everything's set, click the Save button. Your Post is all ready, and the members on your Channel will see it as soon as it goes live.
If you ever need to make edits, you can find all of your Posts in the Content Center—whether they're published or still drafts.
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