Why update your contact details?
Keeping your contact details up to date in your Profile is helpful because:
- It allows Workplace Admins to contact you regarding purchases, registrations, promotions and other interactions that you signed up for.
- It allows you to control how you receive notifications from subscribed channels.
You can configure your notification settings to send (or not send) text notifications by channel. Activate will never share your contact information with anyone outside the Activate platform.
- Go to the Profile tab within the bottom right corner of the app.
- Select Personal Information, and click the pencil at the top right to edit your profile.
- You can add a new Phone Number and update your email address.
- Select Submit to save the changes.
- You may be asked to verify your phone number via text message.
On a desktop browser
- Profile: Select the Profile icon at the top right of the desktop view.
- Phone Number: Enter or update your phone number.
- Save: Select Save. You may be asked to verify your phone number via a text message.
If you have any questions or need additional help, contact VTS Activate Support at firstname.lastname@example.org and we will be happy to advise.