Choosing the right type of link makes for a better experience for your workplace members. Let's explore the different ways to make a well-connected tenant experience.

1. Content blocks
2. Link types
3. Webviews
4. External links

Content blocks

In the content builder, you can make any content block into a link. Convert icons, images, and even headers and paragraphs into a clickable element that sends members to any website you want.

The link row block is designed to display a large icon and a line of text which is ideal for creating a link to any website, email address, or phone number.

It's big enough to tap on the mobile app and distinctive enough that member's won't click on it by accident.

To make a content block into a link:

1. In the Editor step, add a content block to your layout.

2. Select the block—the action bar appears next to it.

3. Select Link in the menu.
   

4. Choose how to open the link.

5. Enter the link url.

6. Click Apply.

Link types

There are different types of links appropriate for different situations.

• External link: enter any external website, which can be opened in a browser (External) or in-app (Webview)
• Email: enter an email address
• Phone number: add a phone number
• Internal link: add a Page in your channel
• Document: add a PDF from the document library

Webviews

Webviews are useful when you want users to stay within the Activate app. You can show the information on any external webpage in similar to viewing information on an internal Page. The information on the external webpage may change frequently, which means the content builder does not need to monitor and update information on internal Pages accordingly.

To open a content block in Webview:

1. Select Link in the Action bar of the Content Editor

2. Select External Link

3. Select In app browser

4. Enter the link

External links

Use an External Link when you want the user to open the link in another app the user has installed, such as Maps, Uber, Calendar, or in a new, separate browser window. The user will be asked whether they want to open the link in a new app and leave Activate.

In summary, External Links clearly distinguish between internal and externally created information, while Webviews offer a seamless view of external information from within the Activate application.

They behave a little differently depending on which version you're using:

• On desktop: The link will open in a new browser window or tab
  

• On mobile: The link will ask to open in a new browser window or the default app for that type of link (maps, calendar, etc). This depends on the user's settings on their mobile device.