What are Sub Channels?

Sub Channels are channels used to create and manage specific content material.

Sub-Channels can exist at any level: under a parent Organization, under any type of Channel, or even under another Sub-Channel.

What can Sub Channels be used for?

Sub Channels may be used to:

Create a separate place for content creators, such as external retail or marketing partners
Create a separate feed in the main channel

The main Channel has only one Content Center, so in order to create separate lists of content, Sub Channels can be used as additional sources of material.

How is content in a Sub Channel shown?

Content created in a Sub Channel can be targeted to appear in any channel the content creator has admin access to.

Content from a Sub Channel can be targeted to specific teams on another channel, just like all content.

How are Sub Channels created?

As a Workplace Admin, go to Sub Channels under the Channel Settings area of the Admin View and click on Add.

Enter the following details for the Sub Channel:

Name (internal): Visible in the Admin View
Display Name: optionally visible in the Member View
Unique Link: automatically created based on the internal name
Description: an optional description of the purpose of the sub channel
Content Distribution Channel: Enable to ensure members can view the content created in the sub channel.

Select Create when ready.

How do I access a Sub Channel?

To access a Sub Channel that has already been created, go to the parent channel and click on Sub Channels to view the list of sub channels under that parent.

How do I manage Teams in a Sub Channel?

The main purpose of a Sub Channel is to provide content creators a separate space to create content. Go to the Team Management area of the Sub Channel and add team members to the Workplace Admin team, or to a custom Content Creation team as needed.

The Sub Channel will appear to Team Members in the Channel Selector just like a regular channel.

How do I manage Content in a Sub Channel?

The Content and Page Centers in a Sub Channel are separate and distinct from the main channel, which allows the content creators to manage the content they create without conflicting with other content creators.

The Channel the content belongs under is shown under headings. Depending on team enrollment and permissions, a content creator may be able to see and manage content from related channels as well.

How do I target Content created in a Sub Channel?

In general, a Sub Channel does not have Tabs or team members having direct access to it.

Instead, Sub Channel content appears in targeted content feeds in the main channel, or as links. When creating content, the creators simply target users in the main channel, or configure a feed to pull content from a designated Sub Channel or Section.

Do I need to enroll my end users as well?

No, Workplace Members do not need to be enrolled in a team in the Sub Channel in order to see content created within it.

If you have any questions or need more help, contact VTS Activate Support at support@activate.vts.com and we’ll be happy to advise.