What are Notifications?

Notifications are messages sent to members based on the date and time set when creating a content item.

Notifications alert members to log in to the app and stay updated on everything important going on within your workplace.

Configuring Notifications

Notifications are set when creating Notices or Posts in the Publish step.

By default, the date and time of the new Notification matches the Goes live at settings.

Notification methods

• Email: Receive the latest communications straight to your inbox. From content, building notices, user interactions, and other platform notifications.
  
  
• Push: You can receive in-app push notifications on your mobile device through the app. (iOS + Android)
  
  
• SMS: Receive notifications via a simple text message. International rates may apply.

Examples of Email notifications

The following are examples of a Notification from a Notice and a Post sent as an email:

Managing Notifications on the mobile app

• Go to the Profile tab,
• Select App notifications,
• Find the channel you want to manage notifications for,
• Select the types of notifications to allow from the channel:
  
  
  

Managing Notifications on Desktop

• Go to Channel Settings (gears icon) at the top of the page
• Find the channel you want to manage notifications for,
• Enable or disable notification types for each subscribed channel.
  
  
  

If you have any questions or need additional help, contact VTS Activate Support at support@activate.vts.com and we will be happy to advise.