In this article

• Channels

• Channel Structure

  • Organization Channels

  • Sub Channels

• Channel Types

Channels

Channels are the different spaces that represent properties, buildings, companies, and retailers.

Much like a physical room, different areas of the channel (tabs and pages) can be used for specific purposes. You can control who can see, access and how they interact with the different areas of a channel.

Channel Structure

Organization Channels

All channels have a parent Organization Channel which is used to group related channels together.

A company may have one or more office locations, which are grouped under a single parent organization. Members are generally only in the child channel where they work, and may join other locations based on their needs. 

Sub Channels

Sub channels are used to create separate content creation areas. Admins can designate sub channel content creators based on topic, language, region and more.

Content that is created in a sub channel can be targeted to one or more location channels as needed.

Channel Types

Property Channels are used to describe an organization with one or more buildings. A property channel can include one or more Tenant Channels.

Tenant Channels represent the companies, businesses and organizations that are in and around the building. There are several categories of tenants, the main ones used are:

• Company: a business that rents or leases space in the building for their operations. 
  
  
• Retailer: a business that sells goods to the general public, such as a shop.
  
  
• Restaurant: a business that sells food and beverage to the general public, such as a cafe or bistro.
  
  
• Service: a business that provides a service to the general public, such as a hairdresser or a gym.

As you can imagine, channels allow you to create a virtual blueprint of a building and the eco system of businesses in and around it. You can create and control communication of information, processes, promotions, perks and more to the people who work or visit the building.

If you have any questions or need additional help, contact VTS Activate Support at support@activate.vts.com and we will be happy to advise.