In this article

• What is Building Engines?
• How does VTS Activate integrate with Building Engines?
• What versions of Building Engines does Activate support?
• How do I access Building Engines from Activate?
• How do I see the status of my Work Orders?
• How do I create a new Work Order?

What is Building Engines?

Building Engines is a platform used for managing maintenance requests, space reservations, visitor access, and more.

How does VTS Activate integrate with Building Engines?

You can login to Building Engines from the Activate platform and view all Work Orders associated with your Building Engines account, and also create and submit a new Work Order.

What versions of Building Engines does Activate support?

Activate supports both Building Engines Classic and Prism.

How do I access Building Engines from Activate?

You can access Building Engines through an integration link set up by Activate in your channel.

We will need the Building ID provided by Building Engines to set up the integration.

How do I see the status of my Work Orders?

A list of all Work Orders associated with your Building Engines account is displayed based on status when you log in:

How do I create a new Work Order?

Select Create a new order in the top right.

Enter the information as shown and select Submit. The new Work Order will appear in the list of open Work Orders.

If you have any questions or need additional help, contact VTS Activate Support at support@activate.vts.com and we will be happy to advise.