In this article

• Kastle Mobile Key

• Setting up Kastle Mobile Key

• Using the Kastle Mobile Key

• Unsuccessful Access

Kastle Mobile Key

The Kastle integration allows members to unlock Kastle access points using their mobile device by storing the credentials in VTS Activate. This replaces the need to carry key cards or fobs for access to buildings, offices, turnstiles, and doors. 

Set up your credentials for Mobile Access and approach a compatible door with your mobile phone to unlock and enter. 

Setting up Kastle Mobile Key

1. Select Mobile Access.

2. Select Enable location to enable mobile access.

3. Select either Allow While Using App or Always Allow depending on your preference. 

4. A welcome screen appears allowing you to Get started.

5. Verify the email that is being used for Kastle. This should be your company email.

6. You will be prompted to enter a PIN that was emailed to you.

7. You will receive an email from Kastle with a temporary PIN. This PIN will expire after 15 minutes.

8. After successfully entering the PIN, you are authenticated and see a success screen allowing you to use your Kastle mobile credential.

Using the Kastle Mobile Key

1. Select Mobile Access.
2. The Unlocking screen is opened, and the app is in an activate state to  communicate with a reader.
3. Hold your phone against the reader for ~1 second, the screen changes color based  on proximity to a reader.
4. The screen turns green and shows Unlocked! message when access is granted.

Unsuccessful Access

If you open Mobile Access when there are no readers nearby, the below message will appear.

If you have any questions about Kastle Mobile Key, contact the Activate Help Desk at support@activate.vts.com