On this page

• How to Send a Message
• Sending a Group Message
• Controlling Privacy Settings

Messaging for Occupants

• How to Send a Message
• Group Messages
• Controlling Privacy Settings

How to Send a Message

Step 1

To start, select Messages on the home screen.

Step 2

On the messages screen, select Create a Chat.

Step 3

Select Direct to send a message to a single person (occupant or staff).

Step 4

This is the directory. From here you can search and select the person to communicate with.

Step 5

Send your message, the recipient will be immediately notified by the app (if they have push-notifications turned on) and see a notification when they next login. 

Sending a Group Message

Step 1

To start, select Messages on the home screen.

Step 2

On the messages screen, select Create a Chat.

Step 3

On the messages screen, select Group.

Step 4

To create a group chat a Group Name, Description, and Participants are required. Once you've entered the Name and Description, select Add Participants.

Step 5

Using the directory search and select the occupants and/or staff members you want to communicate with. When ready select Done in the top right.

Step 6

Confirm all the details are correct, and select Create.

Step 7

The group chat is now created, send your first message! 

Controlling Privacy Settings

Step 1

To start, select My Profile through the top right icon.

Step 2

Next select Settings.

Step 3

Underneath messages are two toggles for People Chat and Group Chat. In this example both are turned on, to remove yourself from being messaged by other users deselect both toggles.