Mobile Key Access

Mobile Key Access allows you to gain entry to your unit or shared space at the property by holding your credentials natively within the VTS Rise mobile app. In this article, you will learn how to use Mobile Key Access to enter your property.

Unlocking Your Door

Step 1

From the home screen, select the Mobile Key Access quick action button. This feature can also be located under Features from the bottom of your screen.

Step 2

Select the appropriate key card (you may have different cards for different purposes stored in your account) and tap your device on the key card reader.

Reset Your Mobile Credentials 

Step 1

Select your profile icon in the top right corner of the Home Screen. 

Step 2

Select Support under your profile.

Step 3

Select Reset Mobile Access Credentials.

Step 4

Select Reset to create a new mobile credential for your device.