Mobile Key Access
Mobile Key Access allows you to gain entry to your unit or shared space at the property by holding your credentials natively within the VTS Rise mobile app. In this article, you will learn how to use Mobile Key Access to enter your property.
|Note: Your property must be set up for Mobile Key Access in order for you to utilize this feature.|
Unlocking Your Door
From the home screen, select the Mobile Key Access quick action button. This feature can also be located under Features from the bottom of your screen.
Select the appropriate key card (you may have different cards for different purposes stored in your account) and tap your device on the key card reader.
For best performance, ensure you have enabled Bluetooth on your phone as well as Location Services set to Always Allow for the app.
Reset Your Mobile Credentials
Select your profile icon in the top right corner of the Home Screen.
Select Support under your profile.
Select Reset Mobile Access Credentials.
Select Reset to create a new mobile credential for your device.