In order to enable our native payments feature, an account must be set up with our payment processor, Stripe. There are two stages within this process; creating your stripe account and linking the account to your property within our platform.
In this article, you will learn how to:
Stage 1: Creating your Stripe Account
Step 1
Go to https://dashboard.stripe.com/ and select Don’t have an account? Sign up below the login section.
Step 2
Enter your email, full name, and create a password. After confirming your email, select Activate your account under the Home section on the left side of the screen.
Step 3
Fill out the requested information and select Submit Application at the bottom of the page. Stripe will notify you via email upon account activation. After this has occurred, proceed to Stage 2.
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Please note: Stripe will request the date of birth and last 4 digits of the Social Security Number for the individual that is opening the account. This information is needed to comply with Stripe’s mandatory identification verification requirement: Stripe must collect, verify, and maintain information on the individuals associated with every US stripe account, as required by their regulators and financial partners. This is intended to promote transparency and prevent individuals from using complex company structures to hide terrorist financing, money laundering, tax evasion, and other financial crimes.
Stage 2: Linking your Stripe Account to your Activate Multifamily Property
Step 1
After Stripe has notified you that your account has been activated, log in to the Admin Portal.
Step 2
Navigate to Advanced and select Payment Settings under Financials.
Step 3
Select Connect with Stripe and enter your Stripe account login credentials.
Step 4
When directed back to the Activate Multifamily portal, choose who will bear the processing fees for card and bank payments. Select Save Settings to finish.
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