How to Unlock a Door on the Staff Portal or VTS Activate for Multifamily Staff App 

Unlocking a door from anywhere with the Staff Portal or App is a simple process. To see how to unlock a door from the Staff Portal or the VTS Activate for Multifamily App, view the steps below. In this article, you will learn:

• From the Staff Portal
• From the Staff App

From the Staff Portal

Step 1

Upon logging into the staff portal, select Access from the left navigation menu.

Step 2

Select Open Door for the door you wish to unlock. The door will unlock allowing the individual to open the door and enter. 

From the Staff App

Step 1

Upon logging into the app, select Access from the landing page.