How to Unlock a Door or Elevator with the VTS Rise App for Residents

Using the VTS Rise app is a great way to gain access to your property. In this article, you will learn how to unlock a door or access an elevator using the VTS Rise app.

Requirements: Admins must enable this ability in the Admin Portal. To learn how please see the Door Controller Configuration Guide.

From the Resident App

Step 1

Upon logging into the app, select Access from the landing page.

Step 2

Swipe to unlock the door or elevator you wish to unlock. Doors and elevators live in separate tabs underAccess. You can toggle between the two.

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