Within the Mobile App you are able message Building Staff and other Residents (based on your preferences) without using your personal phone number.

In this article, you will learn the following:

• How to Send a Message
• Sending a Group Message
• Controlling Privacy Settings

How to Send a Message

Step 1

To start, select Messages on the home screen.

Step 2

On the messages screen, select Create a Chat.

Step 3

Select Direct to send a message to a single person (resident or staff).

Step 4

In the Directory, you can search and select the person to communicate with.

Step 5

Send your message, the recipient will be immediately notified by the app (if they have push-notifications turned on) and see a notification when they next login.

Sending a Group Message

Step 1

To start, select Messages on the home screen.

Step 2

On the messages screen, select Create a Chat.

Step 3

On the messages screen, select Group.

Step 4

To create a group chat a Group Name, Description, and Participants are required. Once you've entered the Name and Description, select Add Participants.

Step 5

Using the directory search and select the residents and/or staff members you want to communicate with. When ready select Done in the top right.

Step 6

Confirm all the details are correct, and select Create.

Step 7

The group chat is now created, send your first message! 

Controlling Privacy Settings

Step 1

To start, select My Profile through the top right icon.

Step 2

Next select Settings.

Step 3

Underneath messages are two toggles for People Chat and Group Chat. In this example both are turned on, to remove yourself from being messaged by other users deselect both toggles.