Rise Receive
- Viewing your Rise Receive Setup
- Adding Rise Receive Users
- Adding Rise Receive Locations
- Occupant Workflow with Rise Receive
Viewing your Rise Receive Setup
Step 1
After logging into the Admin Portal, select Operations from the left navigation menu and select Packages under Property Services. In the drop-down menu, select Rise Receive.
Step 2
From this view, you will be able to see any existing Rise Receive setups.
Adding Rise Receive Users
Step 1
After logging into the Admin Portal, select Operations from the left navigation menu and select Packages under Property Services. In the drop-down menu, select Rise Receive.
Add the required details to the form.
Note: Rise Receive Users are hardware, not actual people. |
Step 4
Adding Rise Receive Locations
Step 1
After logging into the Admin Portal, select Operations from the left menu and select Packages under Property Services. In the drop-down menu, select Rise Receive.
Step 2
Select Locations at the top navigation.
Step 3
Select Add Location in the upper right corner.
Step 4
Give the Package Location a name. You are also able to select this location to be the default location.
Note: VTS Rise will configure the hardware and door controllers for Rise Receive. |
Occupant Workflow with Rise Receive
Step 1
- Occupants will receive a notification of a package being scanned in via email, and a push notification when logged into the app.
Step 2
The Occupant scans their Personal QR Code at the Rise Receive tablet. The Occupant selects the packages they wish to pick up.
- Occupants can locate their QR code on their personal app by selecting the My QR Code quick action button from the home screen, or in the settings of their app.
Step 3
The Occupant selects the packages they wish to pick up and selects Pick Up to unlock the door and collect packages.
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