Create and Manage Phone Numbers for Emergency Work Orders
Residents are not able to create Emergency Work Orders. Because they do not have this ability, as an admin you are able to include a phone number for Residents to call in case of an emergency.
Adding an Emergency Work Order Contact
Select Settings from the side navigation, and then select Work Orders.
Under Emergency work order phone, input the phone number you would like to be contacted in the case of an Emergency Work Order. Select Save Changes.
Residents reaching out to Emergency Work Order Contact
In the App
In the app, Residents will navigate to Work Orders in the Quick Action Button menu on the homepage or under Features.
Residents will select the Siren icon in the upper corner. This will prompt them to call the number that you had input under Emergency work order phone.
In the Portal
In the Resident web portal, Residents will navigate toWork Orders in the features menu.
Contact information for Emergency Work Orders will appear in the right corner.