Messages in the Admin Portal

Within VTS Activate Multifamily, residents are able to directly message other residents and staff members. These messages are instant and send a notification to the user, allowing users to reply through the platform without needing to disclose their personal phone number. This feature needs to be enabled in order to use.

Step 1

After logging into the Admin Portal, select Settings in the side navigation, then select Property Settings.

​

Step 2

In Property Settings, about halfway down the page is the setting Allow Residents to Chat on the platform.

Step 3 

Select the checked box to enable messages.