Messages in the Admin Portal for Multi-Family Properties 

Within VTS Rise, Residents are able to directly message other residents and staff members. These messages are instant and send a notification to the user allowing users to reply through the platform without needing to disclose their personal phone number. This feature needs to be enabled in order to use.

Step 1

After logging into the Admin Portal, select Settings in the side navigation, then select Property Settings.

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Step 2

In Property Settings, about halfway down the page is the setting Allow Residents to Chat on the platform.

Step 3 

Select the checked box to enable messages.