Assigning Visitor Access Control Groups
When using an Access Control Integration, properties need to assign access control groups to visitors. This is done on the tenant level.
Upon logging into your Admin Portal, select Operations from the left navigation menu, and then under Occupant Management select Tenants.
Select the three horizontal dots next to the tenant you are adding visitor access control groups to. In the drop-down select Details.
At the bottom of the screen select Access Control Groups, then Enable for Visitor.
A drop-down will appear of the available access levels synced from your access control system.
You can select one or many, using the checkboxes next to the names.
Any visitor sent a visitor pass from that tenant will have door access to those areas.