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Booking an Amenity on Behalf of an Occupant

Booking an Amenity on Behalf of an Occupant

As an admin, you have the ability to book Amenity spaces on behalf of the occupants of your building. This is helpful if an occupant needs assistance with creating a reservation or if your team needs to reserve an amenity space without assigning it to an occupant.  This article will explain how to reserve an amenity for occupants.

 Step 1

Upon logging into the Admin Portal,  select Operations followed by Amenities, and finally select Amenities from the drop-down.

Step 2

Select the three dots to the right of the Amenity that you wish to book and then select Book for a Tenant from the drop-down.

Step 3

Follow all on-screen prompts. Select Submit when finished.

Tenant: Select the tenant you are booking the amenity on behalf of.

Amenity: This will auto-populate based on the amenity you have selected.

Is Occupant Facing: By selecting this, the reservation will appear on the occupant’s app and portal under My Reservations. Select the user for which to apply the reservation.

Select Date: Enter the date of the reservation.

Start Time / End Time: This allows you to set the time of the reservation. The amount of time the reservation is made for will appear under Your booking time.

Notes to Staff: This is an optional field where you may include any information staff may need surrounding the reservation.