On this page

• From the Admin Portal Dashboard
• From the Amenities Page
• From the Reservations Page

Approving Amenity Bookings

In the Admin Portal, there are three ways to view and approve new reservations. In this article, you will be shown how to approve amenity bookings using all three options.  

Option 1: From the Admin Portal Dashboard

Step 1

Locate Requests Pending Approval in the center panel of the dashboard. All pending reservations will appear here. Select Review in the lower right corner. 

Step 2

Select the reservation you would like to approve or reject. Select reject or approve located at the lower right corner of the screen.

Step 3

If applicable, enter payment details. If no payment has been taken or needs to be adjusted, you may simply select Submit. 

Option 2: From the Amenity Page

Step 1

Select Operations from the left menu and then under Property Services select Reservations. Lastly select Amenities.

Step 2

Locate the amenity you wish to book and select the three dots located under Actions to the far right of the amenity name.

Step 3

Select Open. All occupants who requested the amenity will appear on the amenity calendar. Select any reservation you wish to confirm or reject.

Step 4

The reservation timing, tenant and occupant requested will be displayed. Select Reject or Confirm.

Amount Due: Will populate the total due from the reservation. If you wish you discount the reservation payment total, you may change this number.

Amount Paid: Enter any pre-payment information.

Option 3: From the Reservations Page

Step 1

Select Operations then Amenities. In the drop-down select Reservations.

Step 2

Select the three dots next to the Pending reservation you would like to Confirm or Reject.