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Approve or Reject App Registrations for Multi-Family Admins

If you are not integrating an accounting or access control system with VTS Rise, you may have occupants self-register for access through the Rise Office app or your property's branded app experience. In this article, you will learn how to:

Approve single App Registrations
Bulk approve App Registrations
Reject App Registrations

Approve App Registrations

Single Registrations

Step 1

After logging into the Admin Portal, select Operations from the left side menu and then select Occupant Management. From the drop-down menu, select Occupants.

Step 2

Next, select the App Registrations tab.

Step 3

Select the three dots next to the Occupant you want to approve and select Activate.

Bulk Approve Registrations

Select the box next to the names of those you want to approve. Open the Select Action drop-down box at the top of the screen and select Activate and then Submit.

Reject App Registrations

Select the box next to the registration(s) you would like to reject. Open the Select Action drop-down box at the top of the screen and select Delete. Finally, select Submit.

Once approved, the occupant will be granted access to both the app and portal and their contact information will be moved into User Management.