Managing the Welcome Email
Whenever a new occupant has a profile created or synced over from your accounting integration, they will receive a welcome email prompting them to log in to the app and portal, giving them their login name, and prompting a password reset. You can personalize your welcome email by following the steps below!
In this article, you will learn how to:
Managing the Body Text
Step 1
From the Admin Portal, select Settings located in the left menu and then select Email Templates.
Step 2
Select the three dots next to the User Registration email template, and then Edit in the drop-down.
Step 3
Personalize your welcome email to fit your property. Leave any words in brackets as they are, they are hardcoded and connected to your property's settings. For example, [apple_store] and [google_store] connect to your property's app in their respective app stores.
Step 4
After you have finished making your updates, select Save.
Need a refresher on how to resend welcome emails? Check out this article!
Adding a Banner
You are able to add your own branded banner to the welcome emails that get sent out to occupants!
Step 1
Select the three dots next to the User Registration email template, and then Edit in the drop-down.
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