Managing Existing Staff Profiles for Commercial Admins

VTS Rise makes it easy to update your staff's contact information in the Admin Portal. In this article, you will learn how to:

• Delete Staff
• Edit Existing Staff Members
• Reset Staff Member's Passwords

Deleting Staff

Step 1

After logging into the Admin Portal, select Operations from the left menu and select Staff Management.

Step 2

Select the white box next to the name of the staff member you would like to delete or deactivate.

Step 3

Use the Select Action drop-down box at the bottom of the staff list to select Delete or Deactivate and select Apply.

• Delete - Selecting Delete removes the staff member's credentials and deletes them from your platform. If the staff member returns you would need to re-create their staff profile. 
  
  
• Deactivate - Deactivating will remove the staff members credentials and leaves them on the platform. This is useful if the staff member is taking a leave of absence. When they come back you can simply select Reactivate. 

Edit Existing Staff Members

Step 1

After logging into the Admin Portal, select Operations from the left menu and select Staff Management.

Step 2

Select the Three Action Dots to the right of the staff member you would like to update and select Edit.

Step 3

Make required changes and select Save Changes to complete the changes. 

Reset Staff Members Passwords

Step 1

After logging into the Admin Portal, select Operations from the left menu and select Staff Management.

Step 2

Select the Three Action Dots to the right of the staff member you would like to reset the password for and select Details.

Step 3

Select More from the staff profiles top right corner, and select Reset Password. 

Step 4

Enter and confirm the new password and select Submit.