Adding Employees

With VTS Rise it is easy to create accounts for your employees, giving them access to the app and web platform. You are just a few clicks away from adding new employees to your platform as a Tenant Admin! 

Note: Not all Tenant Main Contacts have this functionality. Confirm with your property if this is part of your workflow.

Step 1

After logging into the VTS Rise portal, select Manage My Employees from the left menu, selecting Manage People from the drop-down.

Note: Employees can only be added in the web portal, not the app.

Step 2 

Select Add User from the top right corner.

Step 3

Input your employee's information. The email will be their username for logging into the app and platform. 

Step 4

Select Add User. Your employee will be sent a welcome email, prompting them to change their password and download the app from Google Play or App Store. 

Changing Occupant Types

If your property has an integration that automatically brings new employees over with Occupant level access and they need more features, you can change them to a Tenant Main Contact. 

If an occupant needs to have their Occupant Type adjusted or changed, as a Tenant Main Contact with Manage People functionality, you can accomplish this! 

Step 1

After logging into the VTS Rise portal, select Manage My Employees from the left menu, selecting Manage People from the drop-down.

Note: Occupant Types can only be changed in the web portal, not the app.

Step 2 

Select Edit next to the employee you wish to update the Occupant Type. 

Step 3

In Edit User, select the Type drop-down and select the occupant type you wish to apply and then Edit User when complete.